Chantilly, Virginia, USA
Governance and Compliance Support Analyst
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
Using current and emergent Service Integration and Management (SIAM) practices, the Governance analyst will support the various strategic, tactical, an operational MSI governance boards, including ensuring appropriate membership, artifacts, activities, and supporting processes to optimize the overall MSI value proposition for CACI’s federal clients.
The successful candidate will provide governance support to ensure regular measurement and review of:
· both service integrator and overall end-to-end service performance
· continual improvement of MSI/SIAM governance
What You’ll Get to Do:
· Perform as a key analyst, who works well as a self-starter, delivers high quality work, and can adapt to new challenges, either on their own or as part of a team
· Coordinate and develop metrics, graphs, trends, and analysis to be presented at Governance forums
· Assists with the development and transformation of IT infrastructure processes and procedures
· Support analysis and support for on-going service delivery, performance, and governance operations
· Work with SPs on their ITSM processes to ensure data elements defined, standardized, and captured throughout the execution of their processes
· Facilitates TEMs and other requirement gathering work sessions
· Support the development of briefings, minutes and tracking actions of the various governance forums
You’ll Bring These Qualifications
· Degree or equivalent experience and minimum 5 years of related work experience
· Working knowledge of the Service Management workflows and ITSM processes
· Relevant experience as an ITSM process analyst in programs of similar scope, type, and complexity
· Good written and communications skills with the ability to clearly document and explain business processes
· ITIL v3 or ITIL 4 course with Foundation Certification
These Qualifications Would be Nice to Have:
· ITIL v3 or ITIL 4 mid-level courses and certifications
· Experience with ServiceNow or other ITSM tools
BITS3
allspark
Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
TS/SCI with Polygraph
CACI / Equal Opportunity Employer
JBCAC 282033 2023.07.16
Top Secret with Polygraph Required, CLZTS, CLZCI, — SKUUU, VA_CHANTILLY VA_VIRGINIA ZC20152 ZC201Z
