Senior Product Support Specialist, STERLING, VA


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Sterling, Virginia, USA

Senior Product Support Specialist

Job Category: Logistics

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 1%

Type of Travel: Local

CACI is currently looking for a talented Senior Product Support Specialist to join our team developing next generation signals intelligence (SIGINT) and electronic warfare systems for the Department of Defense.  Join this passionate team of industry-leading individuals on a program that leverages the best practices in Model-Based Systems Engineering and Agile software development to deliver state of the art capability in support of our nation’s warfighters.

As a member of the CACI Team, you will support the men and women charged with safeguarding the American people and enhancing the Nation’s safety, security, and prosperity. Our warfighters are on the front lines, every day, protecting our national security from the increasingly sophisticated and complex threats of our adversaries.

CACI programs thrive in a culture of innovation and are constantly seeking individuals who can bring creative ideas to solve complex problems, both technical and procedural at the team and portfolio levels. The ability to be adaptable and to work constructively with a technically diverse and geographically separated team is crucial.  

What You’ll Get to Do

As a Senior Product Support Specialist, you will provide support to the Integrated Product Support Lead to manage all costs associated with the management of a large-scale DOD Integrated Product Support effort. This includes the IPS Managers engagement in Government ILS Integrated Product Team (IPT) meetings as needed. It also covers development of the Life Cycle Sustainment Plan (LCSP), development of the Sustainment Engineering Plan, and compliance with Department of Defense requirements for the unique identification of equipment and spare parts, including documenting the strategy and implementation of the Item Unique Identification (IUID) Marking Plan appendix. It also includes all costs to develop and implement a comprehensive Return Material Authorization (RMA) and Warranty Tracking process that identifies for all piece/parts (system and spares). You will track all vendor warranties and their expiration, including all costs to implement a system to facilitate the return and repair of warranty/RMA repair items.

More About the Role

CACI seeks a talented Senior Product Support Specialist to provide continuous product and logistics support throughout the system’s life cycle. You will provide guidance to more junior logistics team members, reporting to the Integrated Product Support Lead. You will provide status of key program metrics for logistics and product support activities, providing senior program subject matter expertise in all areas of life cycle product support.

The product support team will development and implement the integrated logistics and product support strategies to ensure supportability is considered throughout the system life cycle through the optimization of the key performance outcomes of reliability, availability, maintainability, and reduction of total ownership costs

Duties and Responsibilities:

 Have extensive knowledge with Microsoft Office / Project / Teams

 Work closely with project manager(s) to create comprehensive action plans concerning resources, budgets, and timeframes for projects

 Must establish compliance with all directives for secured handling of documents

 Must have proven ability to work in a fast-paced development and production environment while maintaining proper priorities and scheduling on extremely tight deadlines.

 Provide contractor / vendor oversight support and direction as needed

 Participate in project design meetings and propose improvements if necessary

 Evaluate potential problems and technical issues and develop solutions

 Plan and manage team goals, project schedules and new information

 Ability to supervise current project(s) if needed and coordinate all team members to keep workflow on track

 Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored

 Support project correspondences by preparing and reviewing memos, meeting minutes and emails

 Ensure ESOH / HA protocols are adhered to and effectively monitored

 Communicate with project team to identify and define project requirements, scope, and objectives

 Adhere to budget by monitoring expenses and implementing cost-saving measures

You’ll Bring These Qualifications

US Citizenship is required along with active Top Secret security clearance, able to obtain SCI.

Bachelor’s degree in Engineering/Project Management or related field and 7 years of relevant experience, Or AA/AS degree in Engineering/Project Management or related field with a minimum of 1 years of relevant experience.

Extensive knowledge with Microsoft Office / Project / Teams

Excellent communication skills.

These Qualifications Would Be Nice to Have

Demonstrated experience in project management, supply chain, planning, procurement, hardware production, and/or parts management,

Previous experience in supply chain and manufacturing is preferred

What We Can Offer You:

We’ve been named a Best Place to Work by the Washington Post.

Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

We offer competitive benefits and learning and development opportunities.

We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

For over 6 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.



Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. 

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status. 


CACI / Equal Opportunity Employer

JBCAC 279563 2023.07.16

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